Support

Please try searching the documentation for a solution before submitting a support ticket. You can use the search box below or your can search the full documentation site directly.

  • Open a support ticket

  • Use this form for technical support questions and bugs report only. A valid license key is required in order to receive support. You can retrieve and renew a license key from your account page. You can purchase a new license key from the download page.

    For pre-sales questions, billing & account and other general questions please use the Contact form.

  • Enter the email address that was used to purchase the Gravity Geolocation add-on.
  • Please enter your website URL
  • A valid license key is required in order to receive support. Your license key can be found in Your Account page.